You already pay 15-20% to booking sites for guests who were going to find you anyway. Ospite is the alternative: our AI answers every guest itself — WhatsApp, Telegram, your website, day or night, in their language (Instagram coming soon) — quotes your real rooms and prices, holds the room and takes payment. Not a chatbot you operate. The work, done, and it ends in a booked room.
Connect Ospite to your hotel in 10 minutes. No coding, no technical team needed.
Link your WhatsApp Business and Telegram (Instagram coming soon). Ospite becomes your 24/7 front desk.
Upload room types, prices, and policies. The AI instantly knows your property and speaks in the guest's language.
Guests book directly through chat. Track revenue, conversations, and hold status in your dashboard.
Every other tool makes you wait for your PMS vendor to build an integration — for most regional systems, that never happens. Ospite skips it entirely: our agent drives the same booking screen your receptionist already uses.
OPERA, TravelLine, Bnovo, Shelter, Cloudbeds — even a regional system no integrator will ever touch. If a human can drive it in a browser, so can we.
A vision model reads the live availability grid and rates the way your staff do — then a deterministic replay repeats the proven path in seconds on every run after.
After it writes a booking, the agent reads it back from your PMS and checks the room, dates and price match before it ever says "confirmed". If it can't verify — or a check fails — it stops and asks a human. You never take money for a room you can't deliver.
We certify the agent against your exact PMS before it goes live, and a background check keeps re-testing that it still works after a UI update.
When your PMS changes its screen, the agent repairs its own path — no support ticket. And every hotel it masters on a PMS makes the next one instant: the network gets faster and smarter as it grows.
"Find me a hotel in Astana for two nights." When someone asks ChatGPT, Claude or Meta AI that question, most hotels are invisible — they exist only on a booking site the assistant has to scrape, and the answer comes back with an OTA's margin already baked in. Your rooms and your real prices are readable by the assistant instead, and the guest books straight through to you.
We speak MCP — the open protocol AI assistants use to call real services. The assistant queries your actual availability and your actual prices, so it can never invent a room or quote a rate you don't offer.
The agent doesn't hand back a phone number. It holds the room for 15 minutes and returns a secure payment link — the same checkout your WhatsApp guests use. No human in the loop, no callback, no lost lead.
An agent booking runs through exactly the same safety rules as every other channel: live availability, double-booking guard, and on a hotel with no PMS it creates a qualified lead that holds nothing until your receptionist taps approve.
This is a direct booking. The guest arrives through an assistant instead of a booking site, and you keep the guest, their email and the margin — there is no intermediary taking a cut of the stay.
Assistant-led booking is where search was in 1998. The hotels that are reachable when guests form the habit will own it — and being a connector today costs you nothing extra; it is the same engine already answering your WhatsApp.
Most small hotels run bookings on WhatsApp, a notebook, a spreadsheet — and lose the most after-hours guests because no one is at the desk at 11pm. You don't need a PMS to fix that. The AI answers every message and hands you a guest ready to pay; you confirm with one tap.
The 11pm "do you have a room?" is answered in seconds, in the guest's language, with your real prices — instead of sitting unread until morning when they've already booked elsewhere.
The AI qualifies the guest and pings you: "Deluxe, Oct 25–27, 2 guests — available?" You tap ✅ and it sends the secure payment link. No dashboard, no typing, no PMS.
Each morning you get a message: guests reached, leads captured, bookings and revenue from the last 24 hours. You see exactly what the AI earned you overnight.
Russian, Kazakh, English — automatically. Returning guests are greeted by name. It answers parking, breakfast, airport and check-in questions from your real facts, never invented.
Anything sold by the day, the hour, the seat or the appointment: car rental, tours, yachts, clinics, saunas, courts and more. Each demo below is live; ask it a real question.
Padel courts, cottages, salons, studios? Set it up as “Other business” in your own words.
Everything you need to answer every guest instantly and turn inquiries into bookings.
Drives your PMS through its own screen — no API, no integration. We prove it with your system first.
15-minute room holds during checkout. Prevents double-bookings without touching your PMS.
Auto-generates secure payment links inside the chat. Guest pays → you get a confirmed booking (auto-confirm once your PMS is connected).
Answers in the guest's language — English, Arabic, Russian, Kazakh and more. Detects it automatically.
Replies in seconds on every channel, 24/7. No missed inquiries at 2 AM, ever.
WhatsApp, Telegram, and your website today; Instagram coming soon — one AI across every channel.
See what the AI booked — including while your desk was closed — when guests message you, and where they drop off.
Guest sends a voice note, the AI replies with one — voice-to-voice on WhatsApp & Telegram. Best in English; text works in every language.
One line of JavaScript. Drop-in live chat for any hotel website — matches your brand.
Correct or add a fact once — checkout is 12pm, pets welcome — and your AI uses it in every conversation forever.
One message each morning: how many guests it answered overnight, what they asked, and who's waiting on you.
Greets returning guests by name, and confirms availability with one tap right in your chat — no dashboard needed.
ChatGPT, Claude and other assistants can search your rooms and book one directly — see the section above.
Each hotel — or each property in a chain — gets its own AI that knows only its rooms, prices and policies. It won't do homework, write code, quote other hotels or invent a discount, and it ignores attempts to trick it.
A guest who messages at 11pm and waits till morning is already booking somewhere else. Ospite answers in seconds, so that booking is yours.
Booking sites take 15-20% of every reservation they send you — for a 40-room hotel that is tens of thousands a year. Ospite is a flat monthly fee, no commission on your bookings, and the guest stays yours.
Your AI front desk across every channel.
Books straight into your PMS — a pilot we prove with your system first.
No setup fee, no commission, cancel anytime. You keep the guest, their email and the relationship — not the booking site. One recovered after-hours booking a month already pays for it.
We're onboarding hotels now. Tell us about your property and we'll get you live.